🔒 Privacy Policy

Effective Date: August 5, 2025

Chirp ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.


1. Information We Collect

We collect the following types of data:

  • Phone Number: Used to identify users and match SMS messages to the correct account.
  • Connected Account Info: We store non-sensitive identifiers such as your social media user ID, username, and access tokens securely.
  • Metadata: Includes timestamps, posting frequency, and service usage.
  • Payment Data: Stripe handles payment processing. We do not store full credit card information.

2. How We Use Your Data

We use your data to:

  • Authenticate your identity when processing SMS-based interactions.
  • Connect and post to third-party platforms on your behalf with your permission.
  • Manage subscriptions and provide support.
  • Monitor abuse, ensure security, and improve the Service.

3. Sharing of Information

We do not sell or share your personal information with marketers or unaffiliated third parties. Your data may be shared only with:

  • Third-party platforms (e.g., X, Meta Threads, LinkedIn) solely for posting and authentication.
  • Service providers (e.g., Twilio, Stripe) to enable core functionality.
  • Law enforcement, if required by law.

4. Data Security

We use industry-standard encryption and access controls to protect your data. However, no system is 100% secure.


5. Data Retention

We retain user data only as long as necessary to operate the Service. You may request deletion at any time by contacting us.


6. Your Rights

  • You may request to access, update, or delete your personal information.
  • You may disconnect your linked accounts at any time.
  • You can opt out of paid plans or cancel your subscription.

7. Cookies and Tracking

We do not use cookies for behavioral tracking. Standard analytics may be used to improve the site experience.


8. Third-Party Platform Affiliations

Important Notice:

Chirp is not affiliated, endorsed, or sponsored by Twitter, Meta (including Threads), or LinkedIn.We are an independent platform that uses public APIs to allow users to post via SMS. All data is handled securely and used solely for authentication and posting purposes.

When you connect your social media accounts, you are authorizing Chirp to post content on your behalf using the official APIs provided by these platforms. We do not have any special relationship or partnership with these companies.


9. Children's Privacy

Chirp is not intended for children under 13. We do not knowingly collect information from children.


10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of major changes through our website or email.


11. Contact

If you have questions or want to make a data request, contact:
📧 privacy@chirpapp.io


By using Chirp, you agree to this Privacy Policy.